RETURNS AND REFUNDS

Any return/exchange must have a return authorization number. 
Please email before you return any item to us to obtain a return authorization number. 
You must place the return authorization number clearly on your return label.
You are responsible for all shipping/freight/delivery fees. All returns must be made within 10 days of shipment to be considered.
All unauthorized returns will be refused! Returned goods not meeting the above condition requirements will be returned to sender at the customer’s expense.

All authorized returns will usually be refunded or issued store credit, a gift certificate will be entered in your name for the full amount of the order minus shipping fees.
The only exceptions to this will be: (Pre-Orders Exempt) or you were shipped the incorrect item, you will be sent the correct item, issued a full refund or receive store credit to be determined by CombatSportSupply.com.

The manufacturer is responsible for all warranties and warranty work that they offer.
All Airsoft and Paintball guns/markers/launchers are checked and certified to be working before they are shipped to you unless assembly is required.
All returns must be in NEW condition with original packaging and are subject to a restocking fee at CSS’s discretion.
Fired Guns, Used Items, Used or opened consumable items such as bags of BBs, batteries, gas etc. are NOT returnable.

All exchanges will be exchanged for a similar item/different size, or can be converted into a credit towards a different item, minus any restocking fees if any depending on the circumstance.
Restocking fee may apply to cover labor costs, product inspection, packaging, and handling.
No restocking fee will be charged for returns resulting from errors by CombatSportSupply.com. Shipping fees paid to third party carriers are
non-refundable.

• All returns will be inspected upon arrival to determine warranty coverage.
• Refunds will be issued to the original payment method received.
• Original shipping cost will NOT be refunded for non-warranty related requests; if a free shipping discount
  code was used, the actual shipping fee will be deducted from the refund.